EIP/First Steps Frequently Asked Questions

For referrals to the Early Intervention Program (EIP)/First Steps Program (FSTP), the Admin Coordinator (AC) will make first contact with new families who are referred for more than one therapy service. Typically, the AC will phone the parents within two weeks of receiving the referral. The AC will then share this information with the Therapy Department Directors and will coordinate a date for the Initial Consultation (IC). For children being referred for only one therapy service, a therapist will be in contact with the family within two weeks of receiving the referral to arrange a time for an Initial Consultation (IC).