COVID-19 Response Oct.27, 2020
I hope that you are all well and healthy during this wonderful fall season! As you know, in mid-March, all services were transitioned to virtual platforms as a result of the rapidly developing COVID-19 pandemic. However, as virtual services have proven to be helpful for many, in some cases, in-person support is a better option. Since June, in-person sessions have been offered to clients based on a comprehensive strategy to determine priority assessment, Centre capacity and clinical judgement.
A comprehensive plan has been developed detailing the reopening and expansion of in-person services for all programs. This strategy follows the phases and timelines of the current provincial plan. As fall and winter approach and cases of COVID-19 rise, we will continue to follow the guidance of public health officials to safely deliver our services. The provision of service could change depending on the next phase of the provincial plan.
Most services will continue to be offered virtually; clients and families have a choice in how services take place, with respect to personal wishes and preferences. Enhanced safety measures will be in place for all in-person visits at the Centre and in the community – these include, but are not limited to, pre-visit screening questions, enhanced hand hygiene and cleaning protocols, physical adaptations to our office space, social distancing at all times (unless services require close contact), and the use of personal protective equipment (PPE) when social distancing cannot be maintained. In home appointments have been replaced by backyard or alternative outdoor location visits.
Strict guidelines regarding staff health are also in place to ensure that employees are not at the Centre or attending appointments if they are unwell or have recently returned from out-of-country travel.
With a priority of health and safety, the goal is to continue providing excellent, caring and compassionate support to clients and families, whether that be in-person or virtually. Clinicians will reach out to clients about continuing with virtual services or booking in-person appointments based on safety, Centre capacity and clinical judgement.
Please do not hesitate to contact me if you have any questions or concerns.
Thank you and stay safe!!
Ridge Meadows Child Development Centre